Chatbase
Free tierAI Agents for Customer Experience & Support
Free tier available·All audiences·Powered by Multiple (OpenAI, Anthropic, Google Gemini, DeepSeek, Meta, MoonshotAI, Mistral, Z.ai)·API available
Key strengths
Multi-channel deployment (chat, email, voice, WhatsApp, Slack)No-code agent builderHelpdesk with AI and human collaborationEnterprise-grade security (GDPR, SOC 2 Type II, HIPAA)Support for multiple LLM providersProcedures and guardrails for agent controlAnalytics on topics, sentiment, and trends
Free tier + paid plans · from $40 USD/mo
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Technical Use Cases
- Customer support automation: Deploy AI agents via API or native integrations (Zendesk, Intercom, Freshdesk, Gorgias) to handle inbound support tickets and chat, with escalation to human agents through the built-in helpdesk.
- Multi-channel agent deployment: Use Twilio for voice, WhatsApp Business, Slack, and Messenger integrations to serve customers across every surface from a single agent configuration.
- CRM-connected sales agents: Integrate with Salesforce or HubSpot to build agents that qualify leads, answer product questions, and log interactions directly into your CRM.
- E-commerce support: Connect Shopify and Stripe to enable agents to handle order status, returns, and payment-related queries without human intervention.
- Workflow automation: Use the Zapier integration to trigger downstream actions across your tech stack based on agent conversation outcomes.
- Compliance-sensitive deployments: Leverage HIPAA, SOC 2 Type II, and GDPR compliance for deployments in healthcare, finance, or regulated industries.
- LLM experimentation: Switch between OpenAI, Anthropic, Google Gemini, DeepSeek, Mistral, and other providers to benchmark model performance for your specific use case without rebuilding agent logic.