Chatbase
Free tierAI Agents for Customer Experience & Support
Free tier available·All audiences·Powered by Multiple (OpenAI, Anthropic, Google Gemini, DeepSeek, Meta, MoonshotAI, Mistral, Z.ai)·API available
Key strengths
Multi-channel deployment (chat, email, voice, WhatsApp, Slack)No-code agent builderHelpdesk with AI and human collaborationEnterprise-grade security (GDPR, SOC 2 Type II, HIPAA)Support for multiple LLM providersProcedures and guardrails for agent controlAnalytics on topics, sentiment, and trends
Free tier + paid plans · from $40 USD/mo
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Technical Documentation & Integration
API
Chatbase provides a REST API for developers to programmatically manage agents, handle conversations, and integrate AI capabilities into existing applications and workflows.
Supported LLM Providers
Agents can be configured to use models from: OpenAI, Anthropic, Google Gemini, DeepSeek, Meta, MoonshotAI, Mistral, and Z.ai.
Integrations
Chatbase offers native integrations across several categories:
| Category | Integrations |
|---|---|
| CRM & Sales | Salesforce, HubSpot, Zoho Desk |
| Helpdesk | Zendesk, Intercom, Freshdesk, Helpscout, Gorgias, Odoo, Sunshine |
| Messaging & Voice | WhatsApp, Slack, Messenger, Instagram, Twilio |
| Commerce | Shopify, Stripe |
| Automation | Zapier |
| Scheduling | Calendly |
| CMS | WordPress |
Agent Controls
- Procedures: Define structured workflows and step-by-step logic for agent behavior
- Guardrails: Set boundaries to restrict agent responses and enforce compliance policies
Security & Compliance
- GDPR compliant
- SOC 2 Type II certified
- HIPAA compliant
Pricing & Credits
Plans are credit-based. Credits govern agent interactions. Tiers: Free (50 credits, 1 member), Hobby ($40/mo, 700 credits, 2 members), Standard ($150/mo, 4,000 credits, 3 members), Pro ($500/mo, 15,000 credits, 5 members), Enterprise (custom). 20% discount on annual plans.