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Assembled

Workforce management built for the AI era — unifying human agents, AI, and BPOs in one platform

Paid·All audiences·Powered by Anthropic (Claude)·API available

Key strengths

Unified platform for human agents, BPO vendors, and AI agentsAI-powered workforce management (scheduling, forecasting, real-time analytics)Autonomous AI agents for chat, email, voice with 60-70% resolution ratesAI Copilot for real-time agent assistanceEnterprise-grade security (SOC 2, GDPR, HIPAA compliant)Open API and broad integrations
Paid only · from $25 USD/mo
San Francisco, USA
Founded 2018

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Recent changes

  • Pricing model: enterprise → paid only
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Integration & API Documentation

Assembled exposes an open API available across all plans, enabling custom integrations, data exports, and workflow automation within existing support infrastructure.

Native integrations include:

  • Shopify
  • Notion
  • Google Drive

Security & compliance:

  • SOC 2 certified
  • GDPR compliant
  • HIPAA compliant

Pricing (each product sold separately):

ProductPricing
AI Agents$0.65 / conversation
AI Copilot$35 / month
Workforce Management$25 / month
Vendor ManagementAdd-on (contact vendor)

All plans include platform integrations, open API access, enterprise-grade security, and partnership support. No free tier is available.

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