Gladly
The only AI built for LTV — customer experience that drives devotion, not just deflection.
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Gladly provides an API for integrating its Commerce AI capabilities into retail and ecommerce platforms. SMS is a supported integration channel. The platform's AI is retail-trained, and its observability features allow teams to monitor AI behavior and adjust configurations without requiring engineering resources. Developers building on Gladly can leverage the unified shopping-and-service model, lifelong customer memory, and in-chat checkout functionality as core primitives. Refer to Gladly's official documentation for endpoint references, authentication details, and integration guides.