Alternatives
Best NICE CXone alternatives
10 tools similar to NICE CXone, ranked by how closely they match what it does among customer support. 4 have a free option.
NICE CXone alternatives at a glance
| Tool | Pricing | Free option | API | Open source | Compare |
|---|---|---|---|---|---|
| NICE CXone(this tool) | Enterprise | ||||
| Genesys Cloud CX | Enterprise | vs NICE CXone | |||
| Kustomer | Enterprise | vs NICE CXone | |||
| Capacity | Paid | vs NICE CXone | |||
| Cognigy | Enterprise | ||||
| boost.ai | Enterprise | ||||
| Certainly | Freemium | ||||
| Dixa | Paid | ||||
| Zendesk AI Agents (formerly Ultimate.ai) | Freemium | ||||
| Zendesk | Freemium | ||||
| Freshdesk | Freemium |