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Loom

Free tier

Record and share AI-powered video messages to supercharge team productivity

Free tier available·All audiences·API available

Key strengths

AI-powered video messaging and screen recordingEasy sharing and embedding across toolsTranscriptions and captions in 50+ languagesVideo editing (trim, stitch, custom thumbnails)Enterprise-grade security (SSO, SCIM, custom data retention)Cross-platform support (Mac, Windows, iOS, Android, Chrome extension)
Free tier + paid plans · from $18 USD/mo
San Francisco, USA
Founded 2015

Facts verified against loom.com on

Recent changes

  • Plans updated: Starter: $0 (up to 50 members, 25 videos/person, 5 min recording limit); Business: $18/user/month (unlimited videos, unlimited recording time); Business + AI: $24/user/month; Enterprise: contact sales.
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Loom — Technical Use Cases

  • Engineering & Code Reviews: Record walkthroughs of pull requests, bug reproductions, or architecture decisions and share directly via GitHub or GitLab integrations — reducing back-and-forth in async teams.
  • DevOps & Support Escalations: Embed Loom videos in Jira, Jira Service Desk, or Zendesk tickets to provide rich visual context for incidents or support issues without lengthy written descriptions.
  • Design Handoffs: Share annotated screen recordings inside FigJam or Notion to communicate design intent to engineering teams asynchronously.
  • Sales Engineering: Record personalized product demos and share via Salesforce or Gmail integrations, with AI-powered messaging to improve outreach.
  • Enterprise Onboarding & Documentation: Use SCIM provisioning and SSO to manage large user bases, with custom data retention ensuring compliance. Embed training videos in Confluence wikis.
  • Customer Success: Deliver visual how-to responses via Intercom or Zendesk, with auto-generated captions in 50+ languages for global customer bases.
  • Cross-Platform Workforce: Deploy across Mac, Windows, iOS, Android, and Chrome to support distributed and hybrid engineering teams without platform fragmentation.
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