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Loom

Free tier

Record and share AI-powered video messages to supercharge team productivity

Free tier available·All audiences·API available

Key strengths

AI-powered video messaging and screen recordingEasy sharing and embedding across toolsTranscriptions and captions in 50+ languagesVideo editing (trim, stitch, custom thumbnails)Enterprise-grade security (SSO, SCIM, custom data retention)Cross-platform support (Mac, Windows, iOS, Android, Chrome extension)
Free tier + paid plans · from $18 USD/mo
San Francisco, USA
Founded 2015

Facts verified against loom.com on

Recent changes

  • Plans updated: Starter: $0 (up to 50 members, 25 videos/person, 5 min recording limit); Business: $18/user/month (unlimited videos, unlimited recording time); Business + AI: $24/user/month; Enterprise: contact sales.
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Loom — Technical Documentation Highlights

Platform Support

  • Desktop: Mac, Windows
  • Mobile: iOS, Android
  • Browser: Chrome extension

Security & Administration

  • SSO (Single Sign-On) support for enterprise identity management
  • SCIM provisioning for automated user lifecycle management
  • Custom data retention policies available at the Enterprise tier

AI Capabilities

  • AI-powered video messaging features included in the Business + AI ($24/user/month) and Enterprise tiers
  • Automated transcriptions and captions in 50+ languages across all recording types

Video Editing

  • In-platform editing: trim, stitch, and custom thumbnails
  • No external editing software required

Integrations

Loom embeds and shares natively with: Slack, Jira, Jira Service Desk, Confluence, GitHub, Gmail, Upwork, FigJam, Notion, Intercom, Zendesk, Dropbox, GitLab, Salesforce

Plan Limits (relevant to architecture decisions)

  • Starter (free): Max 50 workspace members, 25 videos per person, 5-minute recording cap
  • Business: Unlimited videos, unlimited recording duration
  • Enterprise: Contact sales for custom configuration
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