Loom is a cloud-based async video platform available as a Chrome extension, desktop app (Mac/Windows), and mobile app (iOS/Android). It captures screen, webcam, and audio streams simultaneously, uploading recordings to Loom's CDN for near-instant sharing via URL or embed. Loom's AI layer processes video content to produce transcripts, auto-generated documentation, and Jira-integrated bug reports — including automatically captured device/browser/OS metadata and console/network errors. The platform supports enterprise security controls including SSO, SCIM provisioning, custom data retention policies, and granular video privacy settings.