Heidi – Technical Documentation Notes

Platform Support

Heidi ships native desktop applications for macOS and Windows, providing low-latency ambient audio capture suitable for clinical environments where browser-based tools may be restricted.

Integrations

Heidi connects with the following platforms out of the box:

Unified communications: Slack, Microsoft Teams, Zoom, Google Meet
Clinical systems: EHR (Electronic Health Records)
Operating systems: macOS, Windows (via desktop app)

AI Agents & Automation

Heidi's agent layer supports automation of discrete clinical workflow steps, including:

Morning preparation
Ward rounds
Referral drafting
MDT (multidisciplinary team) preparation

Agents are grounded in medical literature to produce evidence-based outputs, reducing hallucination risk in clinical contexts.

Multilingual Support

The platform supports 77 languages, making it suitable for deployment in diverse or multilingual health systems without additional localization overhead.

Plan & Capacity Model

Free: Single seat, weekly trial allowance — suitable for evaluation
Clinician: 14-day free trial, then monthly usage cap
Teams: Shared monthly capacity pool; pricing negotiated with sales
Enterprise: Fully custom; contact sales

⚠️ No public API documentation or self-serve developer portal is referenced in available materials. Integration and enterprise configuration details require direct sales engagement.