Heidi
Free tierYour AI Care Partner for Modern Clinical Practice
Free tier available·All audiences
Key strengths
Ambient clinical scribe / AI documentation175M+ patient interactions supportedSupports 77 languages60% fewer serious documentation errors vs clinician-written notesReturns 59 minutes of clinician time per dayAgents for clinical workflow automation (morning prep, ward rounds, referrals, MDT prep, etc.)Evidence-based answers grounded in medical literatureDesktop app for macOS and Windows
Free tier + paid plans
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Heidi – Technical Overview
Heidi is a freemium AI clinical assistant platform designed for integration into modern healthcare workflows. It operates as an ambient clinical scribe, capturing and structuring clinical encounters in real time, and exposes workflow automation agents for tasks such as morning prep, ward rounds, referral generation, and MDT preparation.
Architecture & Integration Surface
- Desktop clients: Native apps for macOS and Windows
- Communication platform integrations: Slack, Microsoft Teams, Zoom, and Google Meet — enabling ambient capture across telehealth and in-person workflows
- EHR integration: Connects to Electronic Health Records systems for documentation round-tripping
- Language support: 77 languages, enabling deployment across multilingual clinical environments
Performance Benchmarks (vendor-reported)
- 175M+ patient interactions supported
- 60% reduction in serious documentation errors vs. clinician-written notes
- 59 minutes of clinician time returned per day
Pricing Tiers
| Plan | Notes |
|---|---|
| Free | One free seat; weekly trial allowance |
| Clinician | 14-day free trial; monthly usage limit |
| Teams | Shared monthly capacity; custom pricing |
| Enterprise | Custom; contact sales |
Paid plans require direct sales engagement. No self-serve upgrade path is documented.