Gorgias
Free tierThe Conversational AI platform for ecommerce — sell, support, and engage customers 24/7
Key strengths
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Gorgias provides an API for developers to build custom integrations and extend platform functionality. Native Shopify integration surfaces live order and customer data directly within support tickets, enabling context-aware automated responses and agent workflows. Additional platform connectors include WooCommerce, BigCommerce, Magento, and PrestaShop. Third-party integration partners span retention and loyalty tools (Recharge, Klaviyo, Yotpo, Loop) and social/messaging channels (WhatsApp, Instagram, Facebook, SMS). The AI Agent — built on OpenAI models — can be configured as an add-on and is billed per resolved conversation. Enterprise deployments supporting 5,000+ conversations/month are available under custom plans. Revenue attribution reporting is available to measure the business impact of support interactions.