Gorgias
Free tierThe Conversational AI platform for ecommerce — sell, support, and engage customers 24/7
Key strengths
Facts verified against gorgias.com on
Get alerts when Gorgias changes
Free. We'll email you when pricing, the free tier, API access or open-source status changes.
Gorgias is a Conversational AI platform purpose-built for ecommerce, combining a unified helpdesk with an AI Agent powered by OpenAI. The AI Agent is pre-trained on 1B+ ecommerce conversations and fine-tuned for ecommerce-specific workflows. It exposes an API for custom integrations and connects natively to Shopify — pulling live order and customer data in real time — as well as WooCommerce, BigCommerce, Magento, PrestaShop, and 300+ additional ecommerce integrations. The omnichannel inbox consolidates email, live chat, SMS, WhatsApp, Instagram, and Facebook into a single interface. Revenue attribution reporting ties support interactions to conversion outcomes. The AI Agent is available as a modular add-on, priced per resolved conversation, and scales to custom enterprise plans for 5,000+ conversations/month.