Drift
Convert website visitors into pipeline with AI-powered chat agents
Enterprise·All audiences·Powered by Salesloft·API available
Key strengths
AI chat agents for real-time buyer engagementLead qualification and routingPersonalization using CRM data and web activityIntegration with Salesloft Rhythm workflowBuyer signal capture and pipeline acceleration
Enterprise pricing
Atlanta, USA
Founded 2015
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Technical Documentation & Integration
Integrations
- CRM: Drift connects with CRM platforms to pull contact and account data, enabling personalized chat experiences based on a visitor's existing relationship with your organization.
- Salesloft: Native integration with Salesloft, including support for the Salesloft Rhythm workflow, allowing buyer signals captured by Drift to flow directly into sales rep task prioritization and follow-up sequences.
Core Capabilities
| Capability | Description |
|---|---|
| AI Chat Agents | Autonomous agents that engage, qualify, and route website visitors in real time |
| Lead Qualification & Routing | Configurable logic to score and direct leads to appropriate reps or workflows |
| CRM-Based Personalization | Chat experiences tailored using CRM data and live web activity |
| Buyer Signal Capture | Detection and logging of intent signals for pipeline acceleration |
| Salesloft Rhythm Integration | Bi-directional workflow connectivity for rep action orchestration |
Developers and revenue operations teams should refer to Drift's integration documentation for authentication, webhook, and data mapping specifics when configuring CRM and Salesloft connections.
Alternatives
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