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Chorus.ai

AI-powered conversation intelligence platform for revenue teams

Enterprise·All audiences·Powered by Proprietary·API available
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Key strengths

Automatic call recording and transcriptionAI-driven deal intelligence and risk detectionSales coaching with moment-of-interest taggingCRM auto-sync (Salesforce, HubSpot)Team performance analytics and benchmarking
Enterprise pricing
San Francisco, USA
Founded 2015
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Technical Integration & API Reference

Supported Integrations

  • CRM: Salesforce (bi-directional sync), HubSpot, Microsoft Dynamics
  • Conferencing: Zoom, Google Meet, Microsoft Teams, Webex
  • Dialers: Outreach, Salesloft, RingCentral, Gong (via import)
  • SSO: Okta, OneLogin, Azure AD (SAML 2.0)

REST API

Chorus exposes a REST API for programmatic access to recordings, transcripts, speaker analytics, and deal signals. Authentication uses OAuth 2.0 bearer tokens.

GET /v1/calls?from=2024-01-01&to=2024-03-31
Authorization: Bearer <your_token>

Key endpoints include:

  • GET /v1/calls — List and filter call recordings
  • GET /v1/calls/{id}/transcript — Fetch full transcript with speaker labels and timestamps
  • GET /v1/calls/{id}/moments — Retrieve AI-tagged moments (e.g., competitor mentions, objections)
  • POST /v1/webhooks — Register webhook URLs for real-time call-completed events

Webhook Events

Register endpoints to receive call.completed, transcript.ready, and deal.risk.updated events for real-time pipeline automation.

Data & Security

All data is encrypted in transit (TLS 1.2+) and at rest (AES-256). SOC 2 Type II certified. GDPR-compliant with configurable data retention policies.