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Ambience Healthcare

The AI platform clinicians choose for documentation and coding — reducing charting time by 45%

Enterprise·All audiences·API available

Key strengths

80% average encounter-level utilization — highest among competing vendorsSupports 200+ medical specialties including oncology, psychiatry, and emergency medicineNative Epic EHR integration via Epic Ambient Module and FHIR APIsReal-time ICD-10, CPT, HCC, and E/M coding suggestions at point of care45% reduction in charting time and 45% less after-hours documentation
Enterprise pricing
US
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Technical Integration Guide

Epic Integration

Ambience is available inside Epic Toolbox and works natively within Hyperdrive (desktop) and Haiku (mobile). It uses:

  • Epic Ambient Module for ambient listening and note generation
  • Native FHIR APIs for bidirectional read/write access to the Epic chart

No copy-paste or manual upload is required. Notes, codes, and structured data flow directly into chart fields.

Coding Engine

The platform's coding module operates in real time during the encounter:

  • HCC surfacing — identifies Hierarchical Condition Category opportunities based on spoken clinical context
  • E/M level guidance — suggests appropriate evaluation and management levels
  • ICD-10 and CPT suggestions — generated in real-time, with verified accuracy rates of 93–99% across specialties
  • 27% improvement in ICD-10 accuracy vs. board-certified physicians (independently verified)

Specialty NLP Models

Ambience maintains purpose-built language models for 200+ subspecialties, trained on specialty-specific terminology, workflows, and documentation standards — including complex domains like oncology, psychiatry, neurology, and emergency medicine.

Compliance & Audit

Every note is structured to support submitted codes, providing:

  • Fewer CDI (Clinical Documentation Improvement) queries
  • Stronger audit defensibility
  • Cleaner claims from submission through adjudication