Infermedica

Clinical AI triage that gets patients to the right care by chat, voice, or call center

Enterprise·All audiences·Powered by Infermedica (proprietary medical AI)·API available

Key strengths

Clinical-grade AI triage engineRegulatory compliance (EU MDR Class IIb, UK MHRA, GDPR, HIPAA, SOC 2 Type 2)ISO 13485:2016 and ISO 27001:2022 certifiedPeer-reviewed clinical accuracyMulti-channel support (chat, voice, form)Global deployment in 30+ countries

Enterprise pricing

Wrocław, Poland

Founded 2012

Facts verified against infermedica.com on Oct 23, 2026

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Technical Use Cases

Infermedica's API and multi-channel engine are suited to a range of technical integration scenarios across healthcare verticals:

Telemedicine platforms – embed pre-consultation triage via API to collect structured symptom data before a clinician call, improving appointment efficiency
Health plan & insurer portals – integrate triage flows into member-facing web or mobile apps to guide users to appropriate (and cost-effective) care settings
Government & public health systems – deploy at scale across national or regional health portals, leveraging the platform's 30+ country track record and regulatory compliance (EU MDR, MHRA, GDPR, HIPAA)
Provider EHR/patient portal integrations – surface chat or form-based triage within existing provider digital infrastructure to support intake and care navigation
Voice channel deployments – connect the triage engine to IVR or voice assistant systems for phone-based patient engagement
Partner & white-label products – technology partners can build clinical triage products on top of the API, backed by peer-reviewed accuracy and ISO 13485:2016 quality management certification

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