Gorgias vs Klaviyo

Side-by-side comparison of Gorgias and Klaviyo: pricing, features, API access, and community ratings.

AI comparison summary

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	Gorgias The Conversational AI platform for ecommerce — sell, support, and engage customers 24/7 Visit	Klaviyo The autonomous B2C CRM for AI-powered email, SMS, and omnichannel marketing Visit
Category	Chat assistants	Chat assistants
Pricing	Freemium	Freemium
Starting price
Free tier
Audience	All audiences	All audiences
API available
Open source
Self-hostable
Model provider	OpenAI
Founded	2017	2012
Headquarters	San Francisco, USA	Boston, United States
Key strengths	·Native Shopify integration with live order and customer data ·AI Agent pre-trained on 1B+ ecommerce conversations ·Omnichannel inbox (email, chat, SMS, WhatsApp, Instagram, Facebook) ·300+ integrations including Klaviyo, Recharge, and Yotpo	·Unified B2C CRM combining marketing, service, and analytics in one platform ·AI agents (Marketing Agent & Customer Agent) that autonomously create campaigns and resolve support queries ·Real-time customer data platform processing 3.7B+ events daily across 8B profiles ·350+ pre-built integrations covering ecommerce, POS, loyalty, and shipping