Retell AI vs Vapi

Side-by-side comparison of Retell AI and Vapi: pricing, features, API access, and community ratings.

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Retell AI
Retell AI

#1 AI Voice Agent Platform for Automating Phone Calls

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Vapi
Vapi

Voice agents for builders

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Category
Voice & speech
Voice & speech
Pricing
Freemium
Freemium
Starting price
USD 29/mo
Free tier
Audience
All audiences
All audiences
API available
Open source
Self-hostable
Model provider
Multiple (OpenAI GPT, Anthropic Claude, Google Gemini, Custom LLM)
OpenAI (intelligence), Deepgram (transcriber), ElevenLabs (voice)
Founded
2023
Headquarters
Key strengths
  • ·Low-latency (~600ms) voice AI orchestration
  • ·High workflow accuracy (95.7% in independent benchmark)
  • ·No annual contract, pay-as-you-go pricing
  • ·Enterprise-grade security: HIPAA, SOC2 Type II, GDPR, ISO 27001
  • ·Sub-500ms average latency
  • ·SOC 2, HIPAA, and PCI compliance
  • ·99.9% uptime for enterprise clients
  • ·Scalable to millions of calls